Celebrating three years of Q̓ʷalayu House
When Q̓ʷalayu House first opened its doors in the summer of 2021, its goal was clear: to provide a safe and welcoming space for families from outside Campbell River, allowing parents to fully focus on their children’s unique medical journeys.
Located behind North Island Hospital in Campbell River, the home has become an important space for families across Vancouver Island. Q̓ʷalayu House is more than just a place to stay—it provides a comforting, home-like environment during challenging times.
Q̓ʷalayu House Manager Kirsten Zaleschuk was drawn to her role by a deep commitment to helping families in need. With seven years of experience in social services, she understands the severe stress a person faces when their housing situation is uncertain.
“This experience has reinforced my belief in the critical role of safe housing as a social determinant of health and well-being,” she says.
A space designed with Island families in mind
The intentional design of Q̓ʷalayu House is one of its most remarkable features. Kirsten appreciates how the home feels removed from the bustle of the town, surrounded by green space and wildlife, even offering a glimpse of the ocean.
“This setting provides a comforting reminder of home for families traveling from remote communities,” she explains.
Inside, the warm and inviting atmosphere helps guests relax and focus on being with their loved ones. From guest rooms represented by local animals to the Wellness Room designed for cultural practices like smudging ceremonies, every aspect of the home was crafted with care. Accessibility is also a key consideration, ensuring that all families feel included and supported.
A collaborative support for the health care system
Mary Ann Castle, a home coordinator who has been with Q̓ʷalayu House since day one, reflects on the home’s growth and the impact it has had on the community.
“More referrals [from health care professionals] are happening because families are sharing information,” she notes. “Professionals are recognizing the home as part of their patients’ health care needs and are ensuring the families have access to safe accommodation at a reasonable cost.”
For Mary Ann, one of her most rewarding moments was when a family returned to the home after being discharged from the hospital, bringing a bouquet of flowers as a thank-you for the care and comfort they received.
“It was completely unexpected and made me happy that they wanted to acknowledge we were doing such a good job,” she recalls.
As families leave Q̓ʷalayu House, we hope they feel at ease knowing they were able to be fully present for their child’s health care needs.
“I want them to feel that their family was safe and supported during their stay,” says Kirsten, “and to leave with gratitude for the donors and staff who made it all possible.”
